Frequently Asked Questions

Everything you need to know about shopping with LIONESS.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items and intimate apparel are final sale and cannot be returned.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.

Do you offer international shipping?

Yes, LIONESS ships worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and the weight of your order.

How can I track my order status?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.