Returns & Exchanges

At LIONESS, we want you to feel confident and empowered in your purchase, which is why we offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as final sale are ineligible for return or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Label and Ship

Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing